Noticeboard

Please do not come into the surgery unless you have a pre-booked appointment.

DoctorLink is our new online service where you can:

  • Access advice

  • Book Urgent & Routine appointments

  • Request Repeat Prescriptions

  • Request Fit/Sick Notes

  • Make Admin Requests

Sign-up is simple and you can create an account here by clicking on DOCTORLINK below.

Click on appointments and select urgent or routine.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

You will see a “request an appointment” button, please click this.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

Prescription request: swlicb.tpsprescriptions@nhs.net

All other queries: swlicb.twickenhamparksurgery@nhs.net

Repeat Prescriptions

Repeat prescriptions are issued with a counterfoil on the right hand side. You just need to tick the items you need and drop it into the surgery. Alternatively you may post, fax or email it to swlicb.tpsprescriptions@nhs.net (clinical queries should not be sent via this address, it is a no reply service and is not looked at by clinical staff).

We do not accept telephone requests to avoid any mistakes.

Please submit a separate written request for any additional items you need rather than adding them to the counterfoil. We need at least 48 hours' notice (collection guide times are displayed in reception).

If you want us to post the prescription back to you, please supply a stamped addressed envelope. Some local pharmacies collect from us so your prescription can be sent to them direct. If you lose the counterfoil, request forms are available in reception. You will be asked to come in for a check up at sensible intervals in line with policy. A more detailed leaflet on repeat prescriptions is available at reception.

Batch Prescribing

Batch prescribing enables patients to collect regular prescriptions from a pharmacy of their choice without coming into the surgery. Only patients who are stable on their medication are suitable and your doctor will inform you if this is an option for you.

 
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